jessybxx: (Anime - Rei (NGE) - You fail!)
jessybxx ([personal profile] jessybxx) wrote2009-05-05 08:23 pm
Entry tags:

Parcel delivery fail

No, this isn't the story about my new phone. I have to tell you something else first because it's just too infuriating and stupid to pass it up.
Listen!

Like I said on Twitter, the moron from GLS (German parcel service) told me he couldn't find our house so he'd already sent another parcel back the other day.
I was like "Um... okay" but at the same time thoguht "Crap, that might have been the brake fluid for his model car [livejournal.com profile] yamasagi has been desperately waiting for since last week".
So I took my parcel and called [livejournal.com profile] yamasagi, telling him what happened. He wrote to the shop he ordered the brake fluid from and they advised him to check GLS's online tracking serive.
When we did that, this is what we saw:



Uh... wait... what?!?

According to this, the parcel bastard couldn't contact us when he arrived at the house (that doesn't exist :P) and left notification cards. Um, I was at home (and since it was 6 in the evening, [livejournal.com profile] yamasagiwas, too) and even if he had just been too lazy to walk the stairs, we never received any of those cards. And then, on May 4, the guy suddenly decides the address doesn't exist after all?! What in the holy mother of crap is going on?? If you ask me, he's just making things up to hide his own inability to do his bloody job >:O
Needless to say, we're both angry as hell. All of the other parcel companies (DHL, Hermes, UPS and so on) always arrive at our place just fine. Also, it's not like the house is hidden or anything. We're number 1 which is right next to #3 and across from #2 so where the hell is the goddamn problem?!
The guy from the shop told us he'll call GLS tomorrow and ask what the fuck they've been doing. We'll see what's gonna happen next. Man...

[identity profile] mirmingi.livejournal.com 2009-05-06 07:08 pm (UTC)(link)
LOL that's just "normal" GLS problems... we're delivering everything with it from our company... and I can't say how often I've called them because customers told us they haven't gotten their packages, and in the end it seemed that the deliverer had signed himself and just left it there, or EVERYTHING ELSE you can imagine...

once a guy called us telling us we should talk to GLS because A FRIEND OF HIS, just delivered is package BECAUSE HE FOUND IT BESIDE THE STREET - must've fallen out of the car or something... and all we can do is call them and say - your deliverers suck... but they don't seem to do ANYTHING against it....

[identity profile] jessybxx.livejournal.com 2009-05-06 07:39 pm (UTC)(link)
Holy crap, that sounds horrible.
The German-speaking internet seems to be full of complaints about GLS, too. I've read stories about GLS people throwing packages over fences and things like that.